Shipping policy

ORDER PROCESSING:

Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times:

Shipping times vary depending on the product and supplier. Most orders arrive within the following estimated timeframes:
•     United States: 7–15 business days
These are estimates and may be affected by carrier delays, customs processing, or high‑volume periods.

Tracking Information:

Once your order ships, you will receive a tracking number by email.
Please allow 24–72 hours for tracking updates to appear.

Multiple Items:

If your order contains multiple items, they may ship separately to ensure faster delivery.

Incorrect or Incomplete Addresses:

Please double‑check your shipping address at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages:

If your package appears delayed or lost, contact us at: support@ChillAndPlayHub.com and we will assist you in resolving the issue with the carrier.